At Bonnies Oak Garden Centre, we take your privacy very seriously. We hate spam just as much as you do and will never sell, rent or otherwise distribute or make public any personal information that you may share with us.

The purpose of this Privacy Policy is to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. It will also outline your rights with respect to the data that we collect.

What is Personal Data?

Personal data means any infomation relating to an identified or identifiable natural person (you, the 'data subject') by us (the 'data controller') or any other third party. An identifiable natural person, as defined by the EU General Data Protection Regulation (GDPR) is "one who can be identified, directly or indirectly, such as by a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".

What are Cookies?

A cookie is a small piece of data that a website stores on your device when you visit it. A cookie typically contains information about the website itself, a unique identifier that allows the site to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).

We only use non-necessary cookies on this website

You can view our full Cookie Policy here.

Personal Information that We Collect & Why we Collect it

This website collects and uses personal information for the following reasons:


When you make an online purchase you are directed to Paypal, a Third Party payment platform. Bonnies Oak Garden Centre is informed of your contact details for the purpose of dispatch but has no access to payment details.

Contact Forms & Email Links

Should you choose to contact us using the contact forms on our website, or an email, none of the data that you supply will be stored by this website or passed on / be processed elsewhere. Instead, the data will be collated into an email and sent to us. We will then only use this data to contact you with regards to your enquiry.

Hyper Text Transfer Protocol Secure (HTTPS) ensures an encrypted connection between your browser and our website or form, however we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

How we Store your Personal Information

The personal data regarding your order, such as name, email, address and phone number (we do not have access to ANY payment information) is stored on our database and is password protected. We are required by UK tax law to store personal data relating to your order for 6 years. After this time we shall delete your personal data from our database.

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you'll need to check that site's own privacy statement.

Your Rights

It is your legal right to request, at any time, to view, amend or remove any of the personal data we hold on you. Simply email us at with your request.

Data Controller

The data controller of this website is:

Bonnies Oak Garden Centre

Our address is:
Water Lane
Nr Harlow
Essex, CM19 5DR

Changes to this Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.